AMBULATORY SERVICES
We´ll try to solve your doubts by giving concrete answers.
INFORMATION
We have a wide variety of information that may be of interest to you.
Why should I see a psychologist?
Seeing a psychologist is very common nowadays and yet, people feel fear and reticence while talking about mental health. That’s why our objective is to disseminate benefits that seeing a psychologist has.
Admissions and Welcome Manual
Our services:
You can find the Welcome Manual at the Orienta Foundation CSMIJ. When you get at the CMSIJ for your first appointment, the person in charge will hand you in the Welcome Manual. It is also available to read on our website.
User Service
• Managing administrative procedures
• Ensuring your rights and duties are fulfilled
• Receive and attend to your complaints/claims
• Assesses user satisfaction
Values in Attention
The 6 main values:
• Comprehensive patient care
• Commitment to the community
• Acting ethically and respectfully towards people
• Participatory and interdisciplinary management
• An enterprising, tenacious, pioneering and innovative character
• Rigor and scientific knowledge
Protection of data
Protection of personal data
In April 2016, Regulation (EU) 2016/679 of the Parliament and Council, of 27 April 2016, on the protection of individuals concerning the processing of personal data and the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (OJEU 4.5.2016), will be approved.
Quality Policy
Quality Policy of Fundació Orienta
General Management has decided to implement a quality management system for the company based on the ISO 9001: 2015 standard. And this is the reason why all the interested parties have been able to get to know the company.
Help us to improve
Your suggestions will help us to improve
At any time, you can send us suggestions and ideas for improvement through the user support staff or by sending an e-mail to: atenciousuari@fundacioorienta.com
Drawing and Painting Contest
For infants and adolescents
For World Health Day, Fundació Orienta organizes a drawing and painting competition for the Foundation’s users and other users of day hospitals in Catalonia.
Drawing difficult emotions helps to develop and overcome them; drawing positive and pleasant emotions helps to create and multiply them.
FREQUENTLY ASKED QUESTIONS
Do not hesitate to contact us. You can do it with us
Department of User Services.
HOSPITALIZATION SERVICES
We´ll try to solve your doubts by giving concrete answers.
